Olery

As a leading technology provider in the hospitality and tourism industry, Olery manages and analyzes extensive volumes of guest feedback and reviews. Their cloud infrastructure required scalability, efficiency, and round-the-clock support to maintain data operations seamlessly. Through our partnership, we optimized Olery’s data infrastructure, delivering the flexibility and performance they needed to continue providing unparalleled insights to clients across the travel industry.

About Our Customer

Olery is a data analytics company specializing in sentiment analysis and reputation management for the tourism and hospitality sectors. By processing millions of reviews and guest interactions, Olery enables hotels, restaurants, and travel destinations to improve guest experiences, make data-driven decisions, and enhance their competitive standing. Their industry-specific technology helps tourism-related businesses transform customer feedback into actionable insights, fostering growth and customer satisfaction.

The Situation

Olery managed vast amounts of data daily from multiple online review platforms, demanding a highly scalable and reliable cloud environment. With the company’s ongoing expansion in clientele and service capabilities, they needed an efficient infrastructure that could not only handle massive datasets but also support near real-time analysis and maintain cost efficiency. The demand for quick, insightful data processing and reporting required an infrastructure tailored to high-intensity data operations, with a continuous availability guarantee to keep up with global client demands.

The IT Question

The core challenge was to design a cloud infrastructure that could efficiently process, store, and analyze a high volume of sentiment data from diverse sources. Olery needed a cost-effective, reliable setup to support big data analysis while remaining adaptable for future expansion and enhanced data accuracy.

The Business Behind the Question

For Olery, the ability to deliver timely, reliable data to their clients is mission-critical. Hotels, restaurants, and tourism authorities rely on Olery’s analytics to drive service improvements, influence guest experiences, and shape reputation management strategies. Failure to provide timely insights due to slow or overloaded infrastructure could jeopardize Olery’s value proposition to their clients, making the scalability and cost-efficiency of their cloud solutions crucial to their business operations.

Our Solution

To meet Olery’s needs, we developed a scalable MongoDB setup optimized for high-speed data handling. We implemented a flexible fleet of spot instances for cost-effective data processing, enabling significant savings while ensuring continuous, high-performance "number crunching." Our team designed and executed the entire cloud infrastructure strategy and provided 24/7 support to maintain uninterrupted operations. This setup allowed Olery to handle large-scale data with agility and reliability, providing their clients with fast, accurate analytics that drive actionable business insights.

The Mission-Critical Transformation

With this infrastructure transformation, Olery gained the operational agility and cost-efficiency necessary to scale with the demands of a data-intensive industry. The optimized MongoDB setup and real-time data processing capabilities strengthened Olery’s service offerings, empowering them to deliver impactful insights faster and more reliably than ever before. This mission-critical transformation positioned Olery at the forefront of data-driven decision-making in the hospitality and tourism sectors, enhancing their client's ability to meet and exceed guest expectations.